Thompson Toyota – 2020 Harford Award Recipient (Retail Category)
October 30, 2020
Thompson Automotive, Inc., owned by the Thompson family, was an acquisition and expansion in 1989 to Harford County. This location is an anchor of automotive sales and service in the Route 40 Corridor offering 6 different stores from which customers can meet their automotive needs. Their local leadership continues to accomplish many goals with passion, little fanfare, and a commitment to Edgewood. Thompson Automotive in Edgewood has experienced record growth, MORE THAN DOUBLING, in vehicle sales and vehicle services, and creating 65 new jobs in Harford County over the last ten years. Their humble beginnings have become the anchor for change and revitalization for the Route 40 Corridor.
In 2013 Thompson Automotive completed its multi-million dollar massive expansion, doubling their building space for their Auto Park complex on Route 40 in Edgewood. Dedicated to the community and local economy, a plan was put in place to hire 20 – 25 new full-time employees to staff the expanded facility.
Thompson’s expansion success required them to hire an additional 31 positions over their projected goal!
Clearly, customer and employee satisfaction are the hallmark of the Thompson Automotive organization. In 2019, Thompson Automotive spent almost $86,000 in employee training and just this year Thompson’s customer Rewards Program marked a signature $1,000,000 in redemptions. These reward points are primarily redeemed for discounted service work.
Thompson’s strive for excellence extends beyond its four walls. Thompson Automotive is at the core of the businesses leading efforts to renew the Edgewood and Joppatowne communities and bring additional economic opportunities to the Route 40 Corridor area. In March, 2020 Thompson Automotive, Inc. received state accreditation from the Maryland Apprenticeship Council for a unique and critical program they developed with Edgewood High School. They are the only auto dealer in Harford County that has an approved state apprenticeship program.
Furthermore, Thompson’s financial donations to charities and nonprofits, just over the past 5 years, have amounted to over a quarter of a million dollars. In 2019
alone, they contributed to 51 charities or non-profits including not not limited to: HCSO Annual Christmas Toy Drive, Extreme Family Outreach, Habitat for Humanity, and helping the 755 Alliance to eradicate students’ lunch debt in the local schools.
Contributions extend beyond financial resources as leadership has been deeply involved with various initiatives where they’ve partnered with Harford County Government, the Harford County Chamber of Commerce, Route 40 Business Association, and Harford Community College.
Fred and Ron strive toward the highest levels of their field and have devoted time and energy to the people around them in a meaningful way. They demonstrate every day what it is to have a valued, internal business culture and a commitment to their local community.
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